At tonight's Atlantic Yards Community Update meeting, Wayne Bailey, president of the 78th Precinct Community Council, noted that many people have complained about the Down escalator not working on the Barclays Center plaza.
"The Down escalator has been out of service on and off for a few months now," responded arena spokesman Terence Kelly. "After repeated Band-Aid fixes, turning it on and off, the malfunction required a mechanical fix.... The quote on the [needed] part is being discussed and being negotiated right now.. I don't have an update on what the time will be. I know it's very frustrating. We'll make a better effort to keep you informed."
The nonfunctioning escalator doesn't just frustrate community residents, Kelly added. "On a business operations end, it's not something that appeals to the guest experience."
"The Down escalator has been out of service on and off for a few months now," responded arena spokesman Terence Kelly. "After repeated Band-Aid fixes, turning it on and off, the malfunction required a mechanical fix.... The quote on the [needed] part is being discussed and being negotiated right now.. I don't have an update on what the time will be. I know it's very frustrating. We'll make a better effort to keep you informed."
He said he hoped to have better news in two months at the next Community Update meeting.
The nonfunctioning escalator doesn't just frustrate community residents, Kelly added. "On a business operations end, it's not something that appeals to the guest experience."
Indeed, a functioning escalator--though it's been turned off during certain flows of fans--surely helps the arena operate. But a working subway entrance was part of the deal to build the project, part of the public benefit in exchange for the tax breaks, subsidies, and other public assistance.
It's little more than three years old. Shouldn't it work?
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