After altercation, Barclays Center dials back policy allowing later-than-recommended alcohol sales during hockey games; will probe arena-fan relations
It's not easy to figure out what other venues follow the TEAM policies. But some are clearly more stringent than the Barclays Center's previous policy.
(Update: At the American Airlines Center in Dallas, alcohol sales end at the seven minute mark of the third period for NHL games. I should clarify that this is later than the 12-minute mark, but seems very, very late.)
Here's the full statement:
On Tuesday night, December 15, there was an altercation during an Islanders game when arena staff tried to restrict guests from accessing an unauthorized area. Management immediately initiated an investigation, including reviewing all videos, meeting with staff and speaking to fans who were involved in, or witnessed, the incident. Law enforcement authorities were also notified of the incident. Any parties found to have acted inappropriately or in violation of arena policies will be dealt with accordingly.
Barclays Center is immediately implementing the following five-point plan to help prevent incidents like this from happening again during Islanders games:The reaction
- Reinforce security and guest services training with staff.
- Further communicate Barclays Center alcohol policies to fans, which includes two drink per purchase limit.
- End beer and alcohol sales at the end of the second intermission.
- Convene season ticket holder focus groups within 30 days to discuss arena-fan relations.
- Remind all guests of Barclays Center’s zero tolerance for any type of racial or discriminatory language or behavior.
Here are some interesting takes from IslesBlog:
- fans certainly responsible as well. Not sole blame on Barclays
- Is Barclays saying security needs different training methods for handling hockey fans compared to basketball fans? Does any arena do that?\
- You can be the most sober, cordial, respectful fan ever and noticed that security / ushers were consistently confrontational without cause.
- I don't fundamentally disagree with any of the "5 Point Plan" but there was a failure to see this issue was brewing since September.
- Let's also realize most of the drinking happening is on @LIRR BEFORE the #Isles
- Still, their refusal of talking any responsibility in the wrongdoing and not offer any kind of a apology to the fans is just another misstep
- I'm not saying @barclayscenter is 100% responsible. They weren't. I was there (unlike many that have commented on this since).
And yes, one element of tension between staff and hockey fans emerged in this tweet, "@StapeNewsday how bout one white employee other than the first bar when you walk in @barclayscenter?"
Wrote Dan Saraceni at Lighthouse Hockey, before the policy change:
However the system broke down at Barclays, it did. Fair or not, it's up to the arena to make sure the next time it happens - and I've been to more than enough games to know there will be a next time - the staff is better organized and prepared to handle the situation.