A neighbor's lament about excessive dust: "there is no community liaison" (and when I called, the machine said "message quota exceeded")

I'd like to highlight a comment recently posted on this blog:

Hi Greetings, I live at 535 Carlton Avenue along with hundreds of families. The dust from the Pacfici Park site, which is unabated, is passing through our building creating, and aggravating asthma and breathing conditions for our families.

There is no increased dust abatement and work continues through the weekend.

There is no community liaison to speak with--their phone is either not working or message full and their email bounces.

Also they are working through the weekend.

There is no oversight, no community engagement and it's becoming an impossible situation for long standing tenants to live!

Indeed, this morning I tried to call the developer's Community Liaison Office and got a voice on an answering machine telling callers to leave a message--but then it was impossible, since "message quota exceeded."

That means the system doesn't quite work. (Update 3/31/21: the voice mail was working.)

What's supposed to happen

As I wrote 1/31/21, if a resident believes there's after-hours work, "feel free to send a note to us," said Tobi Jaiyesemi of Empire State Development (ESD), the state authority which both oversees and shepherds the project. 

That's: AtlanticYards@esd.ny.gov. Messages, at least, for ESD's Atlantic Yards Team, can be left at (212) 803-3736

Both she and Scott Solish of Greenland USA (which owns nearly all of Greenland Forest City Partners, the master developer), also said to contact the developer's Community Liaison Office, which is supposed to have a physical space but is now being operated virtually during the pandemic.

Greenland Forest City Partners Community Liaison Office (CLO): CommunityLiaison@PacificParkBrooklyn.com or 866-923-5315.

Unmentioned: complaints regarding after-hours construction noise can be filed with the city via 311 online or by phone. That doesn't guarantee an immediate response--but it's outside the state-developer loop.