Wednesday, April 24, 2013

The Happy Arena? Workers are friendly, but their compensation is limited and turnover is regular

In its ongoing look at the wonderfulness of the Barclays Center, regularly visiting Section 15, the New York Times Sports section on 4/22/13 offered Section 15: The Happy Arena : "Wonder why everyone is so friendly at the Barclays Center? Ushers went through hospitality training from Disney professionals."

It's true that the workers are friendly, if not always fully informed.

They're also on a part-time schedule, with no benefits. No one whose main job is an usher can afford to live on their own, and some roommate situations would be tough. (If they live with parents, well, that could work.)

So there's surely pain behind that friendliness. There's been lots of turnover.

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